Shipping & Payment

AZ Hair Vietnam is committed to delivering high-quality Vietnamese human hair extensions to customers worldwide. With over 250 skilled workers and strict QC procedures, we ensure every order meets international standards. We ship to over 150 countries and continually improve our service to provide the best value to our customers.

We process orders Monday through Friday and can get all your swag out of our warehouses within 7 – 10 business days! Business Days are Monday through Friday, Eastern Standard Time, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

During large sales, promotions, new product releases, and holidays there is a good chance that it could take the full 10 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!

 At the moment, our shipping cannot be delivered to US Military bases. We apologize in advance for this inconvenience.

 This picture is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.

When you place your order, you will receive aPurchase Confirmation Emailconfirming yourOrder #andpurchase details. You can cancel your order or make changes to your shipping information by midnight on the same day you placed your order.After 4 hours, your order will be processed for stocking, packing, and shipping and this cannot be undone.When this is completed, you will receive aShipping Confirmation Email. Once your order has shipped, we will send you another Shipping Update Email with your tracking number.

To track your package, please attention to the agent shipping you choose like UPS, FedEx, or DHL, then paste the tracking number to one of these links:

• UPS Tracking: https://www.ups.com/track?loc=en_US&requester=ST/
• FedEx Tracking: https://www.fedex.com/en-us/tracking.html
• DHL Tracking: https://www.dhlexpress.nl/en/track-trace

→ Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.